NEW! Extended Customer Care Center Hours
Extended calling hours for added convenience when you need help after our branches have closed.
Monday - Friday: | 8 am to 7 pm
Saturday | 8 am to 2 pm
Do you have a general question or need help? Submit our Contact Us form.
Address Change Form
Address Change Request
Have a new address? Help us keep your address up-to-date. Submit our Address Change Request form.
Online Banking Help Form
Online Banking Help
Do you need help with your online banking account? Submit our Online Banking Help form.
Debit Card Help Form
Debit Card Help
Do you need help with your debit card? Submit our Debit Card Help form.
Imposter Fraud Alert!
NexTier Bank has received reports of Fraudsters targeting Businesses asking for immediate action to review ACH Transfers. We will never send you a text message to verify ACH Transfers. If you receive a call or message you are NOT expecting, STOP! It's a scam.
If you receive a text claiming to be from NexTier Bank, do not click on any links or share personal or banking information. Report any suspicious text messages to our Customer Care Center, which can be found here.