Open Account
Customer Care Center Hours
Extended calling hours for added convenience when you need help after our branches have closed.
Monday to Friday: | 8 am to 7 pm
Saturday | 8 am to 2 pm
Call, Live Chat, or Email with a NexTier Bank Representative
Our team is here to ensure your account information is secure. A Bank Representative will ask you to verify the following information:
- Customer Name
- Last 4-digits of the Account Number
- Last 4-digits of the Security number
- Customer Date of Birth
For account security and protection, these are important questions to confirm NexTier Bank is communicating directly with the customer. For more sensitive inquires, additional authentication may be required.
