Open Account
Customer Care Center Hours
NEW! Extended Customer Care Center Hours
Extended calling hours for added convenience when you need help after our branches have closed.
Monday - Friday: | 8 am to 7 pm
Saturday | 8 am to 2 pm
Imposter Fraud Alert!
NexTier Bank has received reports of Fraudsters impersonating NexTier Bank employees targeting businesses and consumers asking for personal information including debit card and account numbers and log in and password information. We may occasionally contact you to verify activity or follow up on a request, however we will NEVER ask you to provide sensitive information during an unsolicited call. In addition, NexTier Bank will NEVER text you if we suspect your account has been compromised. We will send a text message if a purchase is suspected as Fraudulent.
If you receive a call or text message you are NOT expecting, STOP! It's a scam.
Report any suspicious calls or text messages to our Customer Care Center, which can be found here.
